Return & Refund Policy
- Applicable products are returnable within the applicable return window if you’ve
received them in a condition that is physically damaged, has missing parts or
accessories, defective or different from their description on the product detail
page on partydukan.com.
- Return will be processed only if:
it is determined that the product was not damaged while in your possession;
the product is not different from what was shipped to you;
the product is returned in original condition (with brand’s/manufacturer's box,
MRP tag intact, user manual, warranty card and all the accessories therein).
- Products may not be eligible for return in some cases, including cases of buyer's
remorse such as incorrect model or color of product ordered or incorrect product
- Products marked as "non-returnable" on the product detail page cannot be
- No additional information is required to return an eligible order unless otherwise
noted in the category specific policy
- Products may be eligible for replacement only if the same seller has the exact
same item in stock.
- If the replacement request is placed and the seller does not have the exact same
product in stock, a refund would be issued to you.
- Party Dukan Pantry(cakes and etc.)
This item is non-returnable due to consumable/hygiene/wellness nature of the
product. However, in the unlikely event of damaged, defective or different item
delivered to you, we will provide a full refund or free replacement as applicable.
We may contact you to ascertain the damage or defect in the product prior to